Privacy Policy
Last updated: 1/12/2026
Introduction
At IT Support Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our global payroll and HR management platform.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
Name, email address, phone number, job title, company information, and other contact details you provide when registering for our services or contacting us.
Payroll and HR Data
Employee salary information, tax details, bank account information, benefits data, time sheets, performance records, and other HR-related information necessary for payroll processing.
Usage Data
Information about how you access and use our services, including IP address, browser type, device information, pages visited, and interaction data.
Security Data
Login credentials, authentication tokens, and security-related information used to protect your account.
How We Use Your Information
- • To provide and maintain our global payroll and HR management services
- • To process payroll calculations and tax compliance across multiple countries
- • To manage employee data and HR administrative functions
- • To authenticate users and ensure account security
- • To provide customer support and respond to inquiries
- • To improve our services and develop new features
- • To comply with legal obligations and regulatory requirements
- • To send important notifications about your account and our services
Data Security
We implement industry-standard security measures to protect your information:
Encryption
All data is encrypted in transit and at rest using industry-standard encryption protocols.
Access Control
Strict access controls and authentication mechanisms limit access to authorized personnel only.
Regular Audits
We conduct regular security audits and vulnerability assessments.
Compliance
Our security practices comply with GDPR, CCPA, and other data protection regulations.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Specific retention periods vary based on the type of information and applicable legal requirements. You may request deletion of your account and associated data at any time, subject to legal and regulatory constraints.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- • Access: Request access to your personal information
- • Correction: Request correction of inaccurate information
- • Deletion: Request deletion of your personal information
- • Portability: Request transfer of your data to another service
- • Objection: Object to processing of your information
- • Restriction: Request restriction of processing
International Data Transfers
As a global payroll service, we may transfer your information across international borders. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and other legal mechanisms required by applicable data protection laws.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.