Terms of Service
Last updated: 1/12/2026
Introduction
Welcome to IT Support Services. These Terms of Service ("Terms") govern your use of our global payroll and HR management platform, services, and website (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Services.
Our Services
IT Support Services provides a comprehensive platform for:
Global Payroll Processing
Multi-country payroll calculations, tax compliance, and payment processing.
HR Management
Employee data management, onboarding, and HR administrative functions.
Compliance Management
Regulatory compliance, document generation, and audit trails.
Reporting & Analytics
Comprehensive reporting, analytics, and business intelligence.
Account Registration
Account Requirements
To use our Services, you must:
- • Be at least 18 years of age
- • Have the legal authority to enter into these Terms
- • Provide accurate, complete, and current information
- • Maintain and update your account information
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
User Responsibilities
As a user of our Services, you agree to:
Provide accurate and lawful information
Comply with all applicable laws and regulations
Use the Services only for lawful business purposes
Not interfere with or disrupt the Services
Respect the privacy and rights of others
Prohibited Activities
You may not use our Services to:
Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit harmful, offensive, or inappropriate content
Attempt to gain unauthorized access to our systems
Use the Services for fraudulent or deceptive purposes
Fees and Payment
Service Fees
Our Services are offered on a subscription basis with fees based on your selected plan and usage. All fees are non-refundable unless otherwise specified.
Payment Terms
You agree to pay all fees incurred in connection with your account. Payments are due in advance and may be made through our designated payment methods. We reserve the right to change our fees with 30 days' notice.
Late Payments
Late payments may incur interest charges and may result in suspension or termination of your account.
Confidentiality
Both parties agree to maintain the confidentiality of all proprietary information exchanged during the course of using our Services. This includes but is not limited to business strategies, financial information, employee data, and technical information.
Intellectual Property
Our Rights
All content, features, and functionality of our Services are owned by IT Support Services and are protected by copyright, trademark, and other intellectual property laws.
Your Rights
You retain ownership of any data you input into our Services. You grant us a license to use, process, and store your data solely to provide our Services to you.
Service Availability
We strive to maintain high availability of our Services, but we do not guarantee uninterrupted access. We may temporarily suspend or modify the Services for maintenance, updates, or other operational reasons.
Service Level Agreement
We aim for 99.9% uptime, excluding planned maintenance and force majeure events. Detailed SLA terms are available in your account dashboard.
Termination
By You
You may terminate your account at any time by contacting our support team or through your account settings.
By Us
We may terminate or suspend your account for violation of these Terms, non-payment, or other legitimate business reasons, with or without notice.
Effect of Termination
Upon termination, your right to use the Services ceases immediately. We will retain your data as required by law and our data retention policy.
Disclaimer of Warranties
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, IT Support Services shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services. Our total liability shall not exceed the amount paid by you for the Services in the preceding 12 months.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in New York, New York.
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms.
Contact Us
If you have questions about these Terms of Service, please contact us: